Legal · Effective July 30, 2026

Privacy Policy

Vlogme Lingo is operated by BEINTOUCH PTE. LTD. This policy explains how the service handles account, media, voice, usage, and payment data.

Data we process

We process account identifiers, project metadata, uploaded audio and video, transcripts, translations, selected voice settings, exports, usage records, payment entitlement status, device and security signals, and support communications. Payment card details are handled by the applicable payment provider and are not stored by Vlogme Lingo.

Why we process it

Data is used to provide transcription, translation, subtitles, Synced Voiceover, exports, billing, abuse prevention, support, and service reliability. Voice samples are processed only to provide the user-requested voice feature and are not offered as public voices.

Processors and international transfers

We may use infrastructure, authentication, payments, AI, storage, and media-processing providers, including Supabase, Cloudflare, Stripe, Apple, Google, RevenueCat, OpenAI, ElevenLabs, and fal.ai. Processing may occur in countries other than your own under appropriate contractual safeguards.

Retention and deletion

Source media and related temporary voice clones are scheduled for deletion after 7 days. Temporary voice-sample clips follow the same 7-day schedule. Generated voiceovers, thumbnails, and exports are scheduled for deletion after 30 days. Transcripts remain until the project is deleted. Deleting a project removes its stored files and immediately retires its temporary voice clones; provider deletion is retried until it is confirmed. Short-lived backups and records required for security, fraud prevention, or legal duties may remain. Voice-consent attestations may remain after media, project, or account deletion to document the authorization that was provided.

Your choices

You may request access, correction, export, restriction, or deletion of personal data where applicable. Contact privacy@vlogme.lingo. We may need to verify the request before acting.

Security and children

We use access controls, signed uploads, server-side secret handling, scoped storage, rate limits, and audit records. No system is perfectly secure. The service is not directed to children under 13, or the higher minimum age required by local law.